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Dilaasa > What does Dilaasa do?

Dilaasa activities

There are 3 main activities at Dilaasa: Services offered, Training and Documentation. These have been explained in more details below.

1. Services:

Dilaasa provides counselling to women facing domestic and sexual violence. Operating within a feminist perspective, the Centre ensures immediate psychological and social support to women to enable them to effectively cope with and manage crisis. Emotional support so essential to women during their first visit to the hospital after an episode of violence is offered. The primary goal of counselling is to validate womens feelings and experiences, support their decisions, and mitigate feelings of inferiority, powerlessness and disrespect.

Legal counselling: Women at Dilaasa are provided detailed information about the Protection of Women from Domestic Violence (PWDV) Act and laws related to custody,divorce, maintenance and provision of section 498A of the Indian Penal Code and the implications of such action. Women who have opted to pursue legal action are connected to a lawyer from an organisation called Majlis, who visits Dilaasa once a week.

Referral to other agencies: for some women, individual counselling is not effective enough and they feel the need to connect and speak with other women who have also been victimised by domestic abuse. The purpose of group counselling sessions is to eliminate feelings of loneliness and isolation. Women requiring such an intervention are referred and accompanied to organisations that facilitate such group meetings, such as Awaaz-e-Niswaan and the Women's Centre. Women are also given information about available skill building courses, trusts providing monetary relief for educational and health purposes and are referred to relevant agencies for social support.

Temporary Shelter: If the women cannot go back to her home Dilaasa also provides temporary shelter at two shelters in Mumbai. The hospital also provides 24-hour shelter under medical observation.
2. Training: is one of the ongoing activities of the centre. The hospital staff are sensitised to gender issues so that they are able to screen women survivors of domestic violence and refer them to the centre. There is a core group of 12 trainers who have been through a training-of-trainers and are well equipped to provide training to their peers in the hospital. Training occurs on a rolling basis, as the hospital staff is frequently transferred. As an attempt to institutionalize the response to domestic violence into the health system, the BMC has also set up a training cell%u2019 that consists of health care providers who are responsible for conducting sensitization trainings for their peers across five peripheral municipal hospitals, including the two where a Dilaasa department exists.

3. Documentation: Every activity of the centre and its processes are documented to enable us to evaluate the work of the centre.

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